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Hand & Stone Massage & Facial Spa Franchise Opportunity

Minimum Investment

$150,000

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Established

2004

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Franchise Units

550

payments

Minimum Investment

$150,000

payments

Franchise Fee

$49,500

payments

Total Investment Range

$759,755

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Home Based

No

Description

With over 600 locations across the U.S. and Canada, Hand & Stone is a premier massage and facial spa franchise offering personalized, results-driven wellness experiences. Since its launch in 2004, the brand has empowered millions of clients to embrace regular self-care through an affordable, membership-based model that makes luxury wellness both accessible and habitual.

Hand & Stone delivers customized massage therapy and advanced skincare services for women, men, and teens. Licensed massage therapists and estheticians provide tailored treatments using top clinical brands like IMAGE Skincare, Dermalogica, and ClarityRx, along with cutting-edge technology and best-in-class protocols.

Recognized as the #1 spa franchise by Entrepreneur Magazine in 2020, 2021, and 2023, and ranked #8 on Forbes’ Best Franchises to Buy list, Hand & Stone is the fastest-growing spa concept in the country. Its success is backed by meticulous market research, with 1,300+ high-potential territories available for development.

Whether you're a seasoned business operator or first-time franchisee, Hand & Stone offers a proven model, extensive support, and strong brand recognition—making it an ideal opportunity in the booming $20B+ wellness industry.


Background

Established: 2004
First Unit Franchised: 2006
Franchised Units: 550+
Company Owned Units: 15
States Registered In: We are registered in all states except for Alaska and the Dakotas.



Support Training

BUILDING A WORLD-CLASS SPA

Our work together begins before the doors ever open. The Hand & Stone franchise team offers real estate, project management, and construction & design services to make your new location the most inviting wellness facility in your community. The Hand & Stone franchise training program includes a mix of virtual, classroom and hands-on learning for your entire team.


New Franchisee Training

Join the corporate team for a full week of learning at the Hand & Stone headquarters in Trevose, PA covering all facets of the business, including our company culture, operations & customer service, sales & marketing, and more.

Manager Development Training

This four-day training session hosted by the Operations team focuses on managerial roles & responsibilities for your new franchise business.

Onsite Training

Prior to opening, Hand & Stone corporate trainers will spend five days at your spa, with specialized training programs for massage therapists and licensed estheticians.

OPERATIONS

From pre-opening through your formidable opening days, Hand & Stone’s expert consultants providing franchise training and support that provides a blueprint for a successful franchise business.

Pre-Opening Consultations

Hand & Stone’s expert team will help guide you in preparing a business plan and onboarding your new team members.

Post-Opening Consultations

The Hand & Stone team will conduct Franchise Quarterly Evaluations, diving into every metric to help drive revenues and profits while staying compliant with Hand & Stone brand standards.

IN-HOUSE ADVERTISING SERVICES

Hand & Stone franchisees benefit from advanced marketing support courtesy of our internal advertising agency, HSM Advertising. Our marketing and advertising team handle planning, creative and graphic design, branding, and digital marketing. You’ll be able to focus on running your business while we focus on getting customers in the door.


Ideal Candidate

Our owners are hands-on, but they typically concentrate on the big-picture items like marketing and advertising, finance and managing the manager. It isn’t typical for an owner to work behind the counter in our business, as our investment draws a sophisticated investor. Hand & Stone Franchisees should be fully immersed in the daily functions of the business. A typical day in the life of an H&S Franchisee consists of managing the manager, trouble-shooting personnel issues, grass roots marketing, making changes to the schedule, handling finances and setting up promotional events. It is recommended to employ a full-time manager and an assistant manager, so they are concentrating on the big picture items. The most important segment of our business is customer service, so honing the skills of the management team and making sure they are implementing those skills-sets are essential.

We are seeking business-minded individuals, whether experienced franchise owners or health and wellness enthusiasts looking for the right opportunity. We welcome you to join us in bringing our industry-leading wellness franchise to communities across the country.

Our ideal franchisee candidate is passionate about:
  • Health and wellness
  • Fostering wellbeing in their community
  • Making a positive change in the lives of others

Their backgrounds typically include some of the following:
  • Leadership – whether in a corporate setting, the military, or as a previous franchise owner
  • Sales and/or management experience
  • Strong business acumen
  • Prior experience with health and wellness brands
  • Hand & Stone membership



Financial Detail

Cash Investment: $150,000
Total Investment: $603,195- $759,755

Minimum Net Worth: $750,000
Franchise Fee: $49,500 for first, $32,500 for each additional
Royalty: 5% First Year, then moves to 6%

Ad: 4% Local 1% Nat'l

Average Number of Employees: 12-15 to start

Passive Ownership: No

Semi Passive Ownership: Yes. We would like a to see a solid business plan to better understand the operational and management structure. 


Home Based: No
B2B: No
Master Franchise Opportunities: No

Veteran Discount: 20%



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